Johns Hopkins Applied Physics Laboratory (October 2011 — Present)
Systems Administrator / Developer – Laurel, MD (contract-to-hire via Insight Global)
- Beginning this position -- more to come soon!
Dakota Consulting (September 2009 — September 2011)
Technology Support Specialist – Corporate HQ, Silver Spring, MD
- Managed Corporate Network, Web Site, and E-Mail
- Initiated, planned, and coordinated corporate transition to new e-mail system
- Recruitment: filled 50% of open positions while assisting during recruiter’s absence
- Transitioned financial software to new, network-accessible version
- Business development – created database of 8(a) business opportunities
- Instituted a secure file server and repositories for document versioning and backup
- Product research, purchasing assistance, and product support for various projects
- Development – authored ASP.NET / C# web application to automate hiring process
- Helped research, coordinate, and oversee move of corporate office to new location
Tier 2 Support Professional –NAIS-Web, National Institute of Standards and Technology (NIST)
- Ticket Resolution — Full Ticket Lifestyle (Action Request Remedy System)
- Authored Guide to Help Desk Incident Resolution
- One-on-one training sessions with application users
Systems Architect – e-Approval, National Institute of Standards and Technology (NIST)
- Oversaw upgrade of legacy product to most recent release (13 years of upgrades with over 1M database records and a move from AIX to Windows)
- Authored documentation for custom installation procedures (120 pages)
- Coordination of 8 Windows Server 2003 VM environments with proprietary technology
- Reduced upgrade time from one month to 4 hours via documentation & automated scripting
Muhlenberg College (May 2006 – May 2009)
Writing Assistant – Allentown, PA
- Tutored and taught 3 different classes of first-year students
- Held workshops & individual tutorials to improve writing
Web-Ideals, LLC. (May 2008 – March 2009)
Systems Engineer / Developer –Doylestown, PA
- Oversaw development of main product’s new version
- Developed & implemented plan to save company $60,000 annually
Oxford University (February 2006 – June 2006)
Web Development Consultant – Templeton College, Oxford, UK
- Worked remotely with global team to develop new features around Classic ASP legacy code
RJ Fellows Honors Program (April 2006 – May 2009)
Webmaster – Muhlenberg College, Allentown, PA
- Created and Maintained web site and blog
- Maintained institution-facing web applications as needed
Bristol Township School District (January 2001 – May 2008)
Web Developer / IT Administrator – Levittown, PA
- Network Admin. & Repair for 2,000+ machines across 13 locations
- Worked with staff to streamline information processes
- Developed internet/intranet web applications as needed
Circuit City Store #3103 (March 2005 – May 2008)
Technology Specialist – Langhorne, PA
- Key figure in Dept. that was ranked in regional top 10
Volunteer & Leadership
Phi Kappa Tau Fraternity, Eta Chapter — Allentown, PA
- President: Managed 40+ members through two different accreditation systems; helped achieve largest associate class in 10 years; interfaced with school and community organizations; oversaw over $2,000 in philanthropy and 3,000 hours of community service; took fraternity from judicial trouble to “Greek Organization of the Year” recipient.
- Vice President: Mediated conflicts and presided as head of judicial and standards process for the organization; re-designed and re-instated standards board.
- Membership Orientation Officer: Revised orientation program to meet changing standards; taught values and teambuilding to new members
- Technology Officer: Strengthened communication via technology; created chapter web site; authored templates & systems for future communication
Omicron Delta Kappa Honor Society – President
Muhlenberg College – Allentown, PA
- Tripled fund-raising efforts for annual “Souperbowl” fundraiser
- United and Coordinated over 75 student leaders to reach group goals
Muhlenberg College – Allentown, PA
- Colleges Against Cancer – IT Officer, Relay for Life Executive Board
- InAcchord A Capella – Founding member, Secretary, technology officer
- EnAcT (Environmental Action Team) – Webmaster
- RJ Fellows Honors Community – Class Representative, Writing Assistant
- Muhlenberg Theatre Association — Actor in several campus productions
